Professor Paula Jarzabkowski

Professor in Strategy

School of Business
Faculty of Business, Economics and Law


Areas of expertise:

  • The insurance protection gap on multiple perils including terrorism, climate change and major weather events such as bushfires, hurricanes and floods.
  • Financial protection and resilience to disaster in both advanced and developing economies
  • Insurance markets as underpinning the economy, including mortgages, credit and lending

Professor Paula Jarzabkowski is a global expert in the public-private mechanisms proliferating around the world to address the insurance protection gap. The insurance protection gap is the economic loss from catastrophic events that is not insured. In advanced economies, the burden of paying for recovery from disasters then falls upon the government and taxpayers. In low-income countries, disaster recovery sets back economic gains by decades affecting the lives and livelihoods of vulnerable people.

The insurance protection gap is rapidly increasing due to climate change, yet climate-driven risk is not insurable because it is systemic, meaning frequent, correlated, and severe. Global insurance markets rely on highly-diversified risks, in which premiums on many different risks pay for the losses on a few risks in any country at any one time. Climate change, be that through more severe and frequent Caribbean hurricanes, Australian bushfires, and European floods, compounds global losses, generating a systemic effect of spiralling premiums, withdrawal of insurance, and unprotected assets that create the insurance protection gap.

Currently, Paula is researching the changing nature of terrorism risk and how we can remain financially resilient to risks such as civil unrest, cyber attack, explosive threats, or lone attacker events; how we can reconfigure the insurance market around sharing the risk of climate change, with a particular Australian focus on flood and cyclone risk; and how innovations in disaster risk financing, such as disaster liquidity insurance, can be used to support climate adaptation and response.

Paula is also a Fellow of the Academy of Management and a Fellow of the British Academy. Paula is a member of the Expert Advisory Group, Pool Reinsurance Company UK; a Board Member of the Organization for Economic Cooperation and Development (OECD) High Level Advisory Board for the Financial Management of Catastrophic Risks; and has been Co-Chair of the Expert Advisory Group of the UK Foreign and Commonwealth Development Office, Centre for Global Disaster Protection.


View all Publications


  • Doctor Philosophy

  • Doctor Philosophy

  • Doctor Philosophy

View all Supervision


Featured Publications


Book Chapter

  • Bednarek, Rebecca, Jarzabkowski, Paula and Le, Jane (2024). Preface: The value of an alternative view of paradox and its family of concepts. Performing organizational paradoxes. (pp. XII-+) edited by Gail T. Fairhurst and Linda L. Putnam. Abingdon, Oxon, United Kingdom: Routledge.

  • Jarzabkowski, Paula, Chalkias, Konstantinos, Cacciatori, Eugenia and Bednarek, Rebecca (2023). Limiting loss : Between financial and physical resilience. Disaster Insurance Reimagined. (pp. 89-112) Oxford University PressOxford. doi: 10.1093/oso/9780192865168.003.0005

  • Jarzabkowski, Paula, Chalkias, Konstantinos, Cacciatori, Eugenia and Bednarek, Rebecca (2023). Methodology. Disaster Insurance Reimagined. (pp. 137-142) Oxford University PressOxford. doi: 10.1093/oso/9780192865168.005.0002

  • Jarzabkowski, Paula, Chalkias, Konstantinos, Cacciatori, Eugenia and Bednarek, Rebecca (2023). Paradoxes of origination : Between too little and too much knowledge. Disaster Insurance Reimagined. (pp. 31-48) Oxford University PressOxford. doi: 10.1093/oso/9780192865168.003.0002

  • Jarzabkowski, Paula, Chalkias, Konstantinos, Cacciatori, Eugenia and Bednarek, Rebecca (2023). Problem solved? : Between static remits and evolving environments. Disaster Insurance Reimagined. (pp. 67-88) Oxford University PressOxford. doi: 10.1093/oso/9780192865168.003.0004

  • Jarzabkowski, Paula, Chalkias, Konstantinos, Cacciatori, Eugenia and Bednarek, Rebecca (2023). Protection Gap Entities : Saving insurance from itself?. Disaster Insurance Reimagined. (pp. 1-30) Oxford University PressOxford. doi: 10.1093/oso/9780192865168.003.0001

  • Jarzabkowski, Paula, Chalkias, Konstantinos, Cacciatori, Eugenia and Bednarek, Rebecca (2023). Reimagining disaster insurance : Toward a new equilibrium. Disaster Insurance Reimagined. (pp. 113-132) Oxford University PressOxford. doi: 10.1093/oso/9780192865168.003.0006

  • Jarzabkowski, Paula, Chalkias, Konstantinos, Cacciatori, Eugenia and Bednarek, Rebecca (2023). Shouldering the burden : Who controls the market and has responsibility for protection?. Disaster Insurance Reimagined. (pp. 49-66) Oxford University PressOxford. doi: 10.1093/oso/9780192865168.003.0003

  • Jarzabkowski, Paula, Chalkias, Konstantinos, Cacciatori, Eugenia and Bednarek, Rebecca (2023). The disaster risk transfer process. Disaster Insurance Reimagined. (pp. 133-136) Oxford University PressOxford. doi: 10.1093/oso/9780192865168.005.0001

  • Seidl, David, Lê, Jane and Jarzabkowski, Paula (2021). The generative potential of Luhmann’s theorizing for paradox research: decision paradox and deparadoxization. Interdisciplinary dialogues on organizational paradox: investigating social structures and human expression, part B. (pp. 49-64) edited by Rebecca Bednarek, Miguel Pina e Cunha, Jonathon Schad and Wendy K. Smith. Bingley, United Kingdom: Emerald Publishing. doi: 10.1108/S0733-558X2021000073b004

  • Feldman, Martha S., D’adderio, Luciana, Dittrich, Katharina and Jarzabkowski, Paula (2019). Introduction: Routine dynamics in action. Routine Dynamics in Action: Replication and Transformation. (pp. 1-10) Bingley, United Kingdom: Emerald Group Publishing. doi: 10.1108/S0733-558X20190000061001

  • Jarzabkowski, Paula and Chalkias, Konstantinos (2018). Making markets for uninsured risk: Protection gap entities (PGEs) as risk-processing organizations in society. The Routledge Companion to Risk, Crisis and Emergency Management. (pp. 477-480) edited by Robert P. Gephart, Jr., C. Chet Miller and Karin Svedberg Helgesson. New York, NY, United States: Taylor and Francis. doi: 10.4324/9781315458175-36

  • Jarzabkowski, Paula, Lewis, Marianne and Smith, Wendy (2018). Practices for leveraging the paradoxes of engaged scholarship. Academic-practitioner relationships: developments, complexities and opportunities. (pp. 126-141) edited by Jean M. Bartunek and Jane McKenzie. London, United Kingdom: Routledge. doi: 10.4324/9781315657530

  • Jarzabkowski, Paula, Bednarek, Rebecca and Lê, Jane K. (2018). Studying paradox as process and practice: identifying and following moments of salience and latency. Dualities, dialectics, and paradoxes in organizational life. (pp. 175-194) edited by Moshe Farjoun, Wendy Smith, Ann Langley and Haridimos Tsoukas. New York, NY, United States: Oxford University Press. doi: 10.1093/oso/9780198827436.003.0009

  • Jarzabkowski, Paula, Le, Jane and Spee, Paul (2017). Taking a strong process approach to analyzing qualitative process data. The SAGE Handbook of Process Organization Studies. (pp. 237-253) edited by Ann Langley and Haridimos Tsoukas. London, United Kingdom: SAGE.

  • Jarzabkowski, Paula, Bednarek, Rebecca and Spee, Paul (2016). The role of artifacts in establishing connectivity within professional routines: a question of entanglement. Organizational routines: how they are created, maintained and changed. (pp. 117-139) edited by Jennifer Howard-Grenville, Glaus Rerup, Ann Langley and Haridimos Tsoukas. Oxford, United Kingdom: Oxford University Press.

  • Jarzabkowski, Paula and Wolf, Carola (2015). An activity theory approach to strategy as practice. Cambridge Handbook of Strategy as Practice. (pp. 165-183) edited by Damon Golsorkhi, Linda Rouleau, David Seidl and Eero Vaara. Cambridge, England, United Kingdom: Cambridge University Press. doi: 10.1017/CBO9781139681032.010

  • Jarzabkowski, Paula, Smets Michael and Spee, Paul (2012). Leveraging relationships to get ready for change. Ready for change? : transition through turbulence to reformation and transformation. (pp. 165-184) edited by Cora Lynn Heimer Rathbone. Basomgstple: Palgrave MacMillan. doi: 10.1057/9781137008404

  • Jarzabkowski, Paula, Matthiesen, Jane and Van De Ven, Andrew H. (2009). Doing which work? A practice approach to institutional pluralism. Institutional work: actors and agency in institutional studies of organizations. (pp. 284-316) edited by Thomas B. Lawrence, Roy Suddaby and Bernard Leca. Cambridge, United Kingdom: Cambridge University Press. doi: 10.1017/CBO9780511596605.011

  • Jarzabkowski, Paula (2008). Strategy-as-practice. The SAGE Handbook of New Approaches in Management and Organization. (pp. 364-378) 1 Oliver's Yard, 55 City Road, London EC1Y 1SP United Kingdom : SAGE Publications Inc.. doi: 10.4135/9781849200394.n63

Journal Article

Conference Publication

Other Outputs

Grants (Administered at UQ)

PhD and MPhil Supervision

Current Supervision

  • Doctor Philosophy — Principal Advisor

  • Doctor Philosophy — Associate Advisor

    Other advisors:

  • Doctor Philosophy — Associate Advisor

  • Doctor Philosophy — Associate Advisor

    Other advisors: