Professor Andrew Burton-Jones


School of Business
Faculty of Business, Economics and Law
+61 7 334 68172


Andrew graduated from UQ’s Commerce program in 1998 and worked for several years in IT risk management for one of the Big-4 accounting/consulting firms. He then moved to Georgia State University in Atlanta, USA, to complete his Ph.D., followed by seven years at the University of British Columbia in Vancouver, Canada, where he became a tenured Associate Professor. He returned to UQ in May 2012.

Andrew has taught information systems in undergraduate, graduate, and executive programs, in several counties. He has extensive experience teaching IT governance and control, systems analysis and design, and digital health. He undertakes research in three areas. His first area focuses on how effectively organisations use IT. For example, he has been studying the effective use of electronic health records in health authorities. His second research area focused on improving methods to analyse and design IT systems. For example, he has examined ways to improve the specification of user requirements. His third research stream focuses on improving theories and methods used by researchers in the Information Systems discipline.

He has published in and served on the editorial boards of many journals, including the Journal of the Association for Information Systems, Information Systems Research, MIS Quarterly, Information and Organization, and Academy of Management Discoveries. He has also served as Representative for the Americas for the Association of Information Systems and as International Representative for the Academy of Management (OCIS/CTO Division). He is a Fellow of the Association for Information Systems, Fellow of the Academy of Social Sciences of Australia, and Editor-in-Chief of MIS Quarterly (2021-2023).

Research Impacts

My research is intended to help organisations to analyse, design, use, and govern their information systems more effectively, and to evaluate the impact of their information systems investments. Much of my work is situated in healthcare contexts, where I seek to help health services and their many stakeholders to engage effectively in the digital transformation of healthcare. For example, I have conducted extensive work evaluating the implementation of electronic medical records in Queensland hospitals and provided insights for how these systems can be improved and how such evaluations can also be conducted more effectively.


  • Doctor of Philosophy, Georgia State University
  • Masters (Coursework), The University of Queensland
  • Bachelor (Honours) of Commerce, The University of Queensland


  • Jordan, Ree, Axelsen, Micheal, Matook, Sabine, Bremhorst, Mark, Burton-Jones, Andrew, Callan, Victor, Crowe, Louise, Karanasios, Stan, Mylonas, Aliisa, O'Quinn, Richard and Ranpara, Ashil (2024). Indigenizing Curriculum through Technology: A socio-technical perspective. European Conference on Information Systems 2024, Paphos, Cyprus, 13-19 June 2024. Atlanta, GA, United States: Association for Information Systems.

  • Canfell, Oliver J., Woods, Leanna, Meshkat, Yasaman, Krivit, Jenna, Gunashanhar, Brinda, Slade, Christine, Burton-Jones, Andrew and Sullivan, Clair (2024). The impact of digital hospitals on patient and clinician experience: systematic review and qualitative evidence synthesis. Journal of Medical Internet Research, 26 (1) e47715, 1-24. doi: 10.2196/47715

  • Huang, Sha, Burton-Jones, Andrew and Xu, Dongming (2024). A configurational theory of digital disruption. Information Systems Journal. doi: 10.1111/isj.12510

View all Publications


  • Doctor Philosophy

  • Doctor Philosophy

  • Doctor Philosophy

View all Supervision


Book Chapter

  • Wang, Gongtai, Burton-Jones, Andrew and Akhlaghpour, Saeed (2023). Balancing the momentum of datafication with qualitative researchers as design thinkers. Cambridge handbook of qualitative digital research. (pp. 268-281) edited by Boyka Simeonova and Robert D. Galliers. New York, NY United States: Cambridge University Press.

  • Jarvis, Lee C., Eden, Rebekah, Wright, April L. and Burton-Jones, Andrew (2022). Integrating information systems and institutional insights: advancing the conversation with examples from digital health. Digital transformation and institutional theory. (pp. 211-233) edited by Thomas Gegenhuber, Danielle Logue, C.R. (Bob) Hinings and Michael Barrett. Bingley, United Kingdom: Emerald Publishing. doi: 10.1108/s0733-558x20220000083009

  • Burton-Jones, Andrew, Bremhorst, Mark, Liu, Fang and Trieu, Van Hau (2017). IT use: notes from a journey from use to effective use. The Routledge companion to management information systems. (pp. 152-165) edited by Robert Galliers and Mari-Klara Stein. Abingdon, Oxon: Routledge. doi: 10.4324/9781315619361.ch11

  • Burton-Jones, Andrew and Weber, Ron (2014). Building conceptual modeling on the foundation of ontology. Computing handbook: information systems and information technology. (pp. 15.1-15.24) edited by Heikki Topi and Allen Tucker. Boca Raton, FL, United States: CRC Press. doi: 10.1201/b16768

  • Burton-Jones, Alan and Burton-Jones, Andrew (2011). Interdependencies between people and information systems in organizations. The Oxford Handbook of Human Capital. (pp. 499-523) edited by Alan Burton-Jones and J-C Spender. Oxford, United Kingdom: Oxford University Press. doi: 10.1093/oxfordhb/9780199532162.003.0021

Journal Article

Conference Publication

Grants (Administered at UQ)

PhD and MPhil Supervision

Current Supervision

Completed Supervision