Dr Claudia Bull is a health services researcher and research fellow in psychiatric epidemiology at the Queensland Centre for Mental Health Research (QCMHR), University of Queensland. She holds a Bachelor of Nutrition with First Class Honours (2017) and a PhD in Health Services Research from the Griffith University School of Nursing and Midwifery (2022). She has two primary areas of research experience and expertise: (i) patient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs); and (ii) population-based linked administrative health data.
With regards to PROMs and PREMs, Claudia has experience in their development, psychometric evaluation and implementation for health systems performance measurement, quality and safety. She is internationally recognised for her research related to PROMs and PREMs, having published several seminal and highly cited papers on the psychometric properties, selection, and implementation of PROMs and PREMs, as well as pioneering methods for consumer engagement in deciding what questions are relevant and important in PROMs and PREMs. Moreover, Claudia is an inaugural member of the South Australian Commission on Excellence and Innovation in Health's Generic PROM Selection Subcommittee, where she supports the identification and implementation of a generic PROM across South Australia's public hospital system. She is currently collaborating internationally with researchers at Radboud University Medical Centre (The Netherlands), Kurdistan University of Medical Sciences (Iran), and Pays d’Aix Hospital Centre Aix-Pertuis Intercommunal Hospital Centre (France) to cross-culturally validate an Emergency Department PREM.
Claudia also has several years experience working with population-based linked administrative health datasets to understand equity, patterns of service use and outcomes in healthcare across Australia. She has published numerous papers using big data in the context of maternal and child health, mental health and child maltreatment. She is currently involved in several projects that involve the acquisition and analysis of data from QLD, NSW, VIC, SA and Commonwealth sources.
Claudia's expertise in PROMs, PREMs and population-based linked administrative health data positions her as a well-rounded and capable researcher. Claudia's international collaborations underscore her ability to work across cultural and geographical boundaries, enriching her research with a global perspective. Moreover, her track record of published research, practical involvement in healthcare initiatives, and ongoing projects reflect a proactive and influential presence in the field.
Bull, Claudia, Trott, Mike, Najman, Jake Moses, Arnautovska, Urska, Siskind, Dan, Warren, Nicola and Kisely, Steve (2024). Associations between child maltreatment and hospital admissions for alcohol and other substance use‐related disorders up to 40 years of age: Results from the Childhood Adversity and Lifetime Morbidity study. Addiction. doi: 10.1111/add.16479
Journal Article: Implementation remains the biggest challenge to the effective use of PROMs and PREMs, so what can we do about it?
Bull, Claudia and Pole, Jason D (2024). Implementation remains the biggest challenge to the effective use of PROMs and PREMs, so what can we do about it?. International Journal for Quality in Health Care. doi: 10.1093/intqhc/mzae029
Journal Article: Development, women-centricity and psychometric properties of maternity patient-reported outcome measures (PROMs): a systematic review
Battershell, M., Vu, H., Callander, E. J., Slavin, V., Carrandi, A., Teede, H. and Bull, C. (2023). Development, women-centricity and psychometric properties of maternity patient-reported outcome measures (PROMs): a systematic review. Women and Birth, 36 (6), e563-e573. doi: 10.1016/j.wombi.2023.05.009
Bull, Claudia, Trott, Mike, Najman, Jake Moses, Arnautovska, Urska, Siskind, Dan, Warren, Nicola and Kisely, Steve (2024). Associations between child maltreatment and hospital admissions for alcohol and other substance use‐related disorders up to 40 years of age: Results from the Childhood Adversity and Lifetime Morbidity study. Addiction. doi: 10.1111/add.16479
Bull, Claudia and Pole, Jason D (2024). Implementation remains the biggest challenge to the effective use of PROMs and PREMs, so what can we do about it?. International Journal for Quality in Health Care. doi: 10.1093/intqhc/mzae029
Battershell, M., Vu, H., Callander, E. J., Slavin, V., Carrandi, A., Teede, H. and Bull, C. (2023). Development, women-centricity and psychometric properties of maternity patient-reported outcome measures (PROMs): a systematic review. Women and Birth, 36 (6), e563-e573. doi: 10.1016/j.wombi.2023.05.009
Bull, Claudia, Carrandi, Alayna, Slavin, Valerie, Teede, Helena and Callander, Emily J (2023). Development, woman-centricity and psychometric properties of maternity patient-reported experience measures (PREMs): a systematic review. American Journal of Obstetrics and Gynecology MFM, 5 (10) 101102, 101102. doi: 10.1016/j.ajogmf.2023.101102
Bull, Claudia, Crilly, Julia, Latimer, Sharon, Hall, Emma and Gillespie, Brigid M. (2023). The initial psychometric evaluation of a new emergency department patient-reported experience measure (ED PREM). Patient Experience Journal, 10 (2), 59-74. doi: 10.35680/2372-0247.1744
Carrandi, Alayna, Bull, Claudia, Hu, Yanan, Grzeskowiak, Luke E., Teede, Helena, Black, Kirsten and Callander, Emily (2023). Patterns in the provision of government-subsidised hormonal postpartum contraception in Queensland, Australia between 2012 and 2018: a population-based cohort study. BMJ Sexual & Reproductive Health, bmjsrh-2023. doi: 10.1136/bmjsrh-2023-201830
Chen, Angela X., Hunt, Rod W., Palmer, Kirsten R., Bull, Claudia F. and Callander, Emily J. (2023). The impact of assisted reproductive technology and ovulation induction on breech presentation: a whole of population-based cohort study. Australian and New Zealand Journal of Obstetrics and Gynaecology, 63 (3), 434-440. doi: 10.1111/ajo.13663
Bull, Claudia, Ellwood, David, Toohill, Jocelyn, Rigney, Azure and Callander, Emily J. (2022). Quantifying the differences in birth outcomes and out-of-pocket costs between Australian Defence Force servicewomen and civilian women: a data linkage study. Women and Birth, 35 (5), E432-E438. doi: 10.1016/j.wombi.2021.11.001
Using epidemiological and health economic measures to inform maternity staffing decisions: a guide
Callander, Emily, Bull, Claudia and Forster, Della (2022). Using epidemiological and health economic measures to inform maternity staffing decisions: a guide. Women and Birth, 35 (5), E471-E476. doi: 10.1016/j.wombi.2021.12.001
Critiquing the evolution of maternity care preferences research: a systematic mixed studies review
Bull, Claudia, Creedy, Debra K., Gamble, Jenny, Toohill, Jocelyn, Karger, Shae and Callander, Emily J. (2022). Critiquing the evolution of maternity care preferences research: a systematic mixed studies review. Midwifery, 111 103386, 103386. doi: 10.1016/j.midw.2022.103386
Health economics and equity in preconception health care: a systematic review
Carrandi, Alayna, Bull, Claudia and Callander, Emily (2022). Health economics and equity in preconception health care: a systematic review. Seminars in Reproductive Medicine, 40 (03/04), 205-213. doi: 10.1055/s-0042-1749684
'I knew I'd be taken care of': exploring patient experiences in the emergency department
Bull, Claudia, Latimer, Sharon, Crilly, Julia, Spain, David and Gillespie, Brigid M. (2022). 'I knew I'd be taken care of': exploring patient experiences in the emergency department. Journal of Advanced Nursing, 78 (10), 3330-3344. doi: 10.1111/jan.15317
Bull, Claudia, Crilly, Julia, Latimer, Sharon and Gillespie, Brigid M. (2022). Establishing the content validity of a new emergency department patient-reported experience measure (ED PREM): a Delphi study. BMC Emergency Medicine, 22 (1) 65. doi: 10.1186/s12873-022-00617-5
Bull, Claudia, Teede, Helena, Watson, Diane and Callander, Emily J. (2022). Selecting and implementing patient-reported outcome and experience measures to assess health system performance. JAMA Health Forum, 3 (4) e220326. doi: 10.1001/jamahealthforum.2022.0326
Inequities in vulnerable children's access to health services in Australia
Bull, Claudia, Howie, Peta and Callander, Emily J. (2022). Inequities in vulnerable children's access to health services in Australia. BMJ Global Health, 7 (3) e007961, e007961. doi: 10.1136/bmjgh-2021-007961
Bull, Claudia, Teede, Helena, Carrandi, Lane, Rigney, Azure, Cusack, Sally and Callander, Emily (2022). Evaluating the development, woman-centricity and psychometric properties of maternity patient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs): A systematic review protocol. BMJ Open, 12 (2), e058952. doi: 10.1136/bmjopen-2021-058952
Karger, Shae, Bull, Claudia, Enticott, Joanne and Callander, Emily J. (2022). Options for improving low birthweight and prematurity birth outcomes of indigenous and culturally and linguistically diverse infants: a systematic review of the literature using the social-ecological model. BMC Pregnancy and Childbirth, 22 (1) 3. doi: 10.1186/s12884-021-04307-1
Current PROM and PREM use in health system performance measurement: still a way to go
Bull, Claudia and Callander, Emily J. (2022). Current PROM and PREM use in health system performance measurement: still a way to go. Patient Experience Journal, 9 (1), 12-18. doi: 10.35680/2372-0247.1664
Callander, Emily J., Bull, Claudia, Lain, Samantha, Wakefield, Claire E., Lingam, Raghu, Marshall, Glenn M., Wake, Melissa and Nassar, Natasha (2022). Inequality in early childhood chronic health conditions requiring hospitalisation: a data linkage study of health service utilisation and costs. Paediatric and Perinatal Epidemiology, 36 (1), 156-166. doi: 10.1111/ppe.12818
Chua, Clara, Bull, Claudia and Callander, Emily Joy (2021). Income support for parents of children with chronic conditions and disability: where do we draw the line? A policy review. Archives of Disease in Childhood, 107 (6), 591-595. doi: 10.1136/archdischild-2021-322663
A systematic mixed studies review of patient experiences in the ED
Bull, Claudia, Latimer, Sharon, Crilly, Julia and Gillespie, Brigid M. (2021). A systematic mixed studies review of patient experiences in the ED. Emergency Medicine Journal, 38 (8), 643-649. doi: 10.1136/emermed-2020-210634
Callander, Emily J., Bull, Claudia, Baird, Kathleen, Branjerdporn, Grace, Gillespie, Kerri and Creedy, Debra (2021). Cost of intimate partner violence during pregnancy and postpartum to health services: a data linkage study in Queensland, Australia. Archives of Women's Mental Health, 24 (5), 773-779. doi: 10.1007/s00737-021-01130-7
The opportunity costs of birth in Australia: hospital resource savings for a post-COVID-19 era
Callander, Emily J., Bull, Claudia, McInnes, Rhona and Toohill, Jocelyn (2021). The opportunity costs of birth in Australia: hospital resource savings for a post-COVID-19 era. Birth: issues in perinatal care, 48 (2), 274-282. doi: 10.1111/birt.12538
Patient satisfaction and patient experience are not interchangeable concepts
Bull, Claudia (2021). Patient satisfaction and patient experience are not interchangeable concepts. International Journal for Quality in Health Care, 33 (1) mzab023. doi: 10.1093/intqhc/mzab023
Bull, Claudia, Crilly, Julia, Chaboyer, Wendy, Spain, David, Mulhern, Brendan, Fitzgerald, Gerard, Scuffham, Paul and Byrnes, Joshua (2020). Does facility type and location impact upon patient experiences in emergency departments? Secondary analysis of a state-wide, cross-sectional survey. Emergency Medicine Australasia, 32 (4), 562-569. doi: 10.1111/1742-6723.13466
Walker, R. M., Lin, F., Chaboyer, W., Latimer, S., Eskes, A. M., Clayton, C., Murphy, C., Sladdin, I., Bull, C. and Gillespie, B. M. (2020). Identifying surgical wound care priorities from the perspectives of clinicians and health consumers in an Australian private healthcare context: a case study. Wound Practice and Research, 28 (1), 17-21. doi: 10.33235/wpr.28.1.17-21
A systematic review of the validity and reliability of patient-reported experience measures
Bull, Claudia, Byrnes, Joshua, Hettiarachchi, Ruvini and Downes, Martin (2019). A systematic review of the validity and reliability of patient-reported experience measures. Health Services Research, 54 (5), 1023-1035. doi: 10.1111/1475-6773.13187
The dietary patterns of Japanese hemodialysis patients: a focused ethnography
Oka, Michiyo, Yoneda, Kaori, Moriyama, Michiko, Takahashi, Satsuki, Bull, Claudia and Chaboyer, Wendy (2019). The dietary patterns of Japanese hemodialysis patients: a focused ethnography. Global Qualitative Nursing Research, 6, 233339361987815. doi: 10.1177/2333393619878150
Chaboyer, Wendy P., Thalib, Lukman, Harbeck, Emma L., Coyer, Fiona M., Blot, Stijn, Bull, Claudia F., Nogueira, Paula C. and Lin, Frances F. (2019). The authors reply. Critical Care Medicine, 47 (2), e162-e163. doi: 10.1097/CCM.0000000000003565
Registered nurses' provision of end-of-life care to hospitalised adults: a mixed studies review
Karbasi, C., Pacheco, E., Bull, C., Evanson, A. and Chaboyer, W. (2018). Registered nurses' provision of end-of-life care to hospitalised adults: a mixed studies review. Nurse Education Today, 71, 60-74. doi: 10.1016/j.nedt.2018.09.007
Chaboyer, Wendy P., Thalib, Lukman, Harbeck, Emma L., Coyer, Fiona M., Blot, Stijn, Bull, Claudia F., Nogueira, Paula C. and Lin, Frances F. (2018). Incidence and prevalence of pressure injuries in adult intensive care patients: a systematic review and meta-analysis. Critical Care Medicine, 46 (11), E1074-E1081. doi: 10.1097/CCM.0000000000003366
Quality appraisal of clinical guidelines for surgical site infection prevention: a systematic review
Gillespie, Brigid M., Bull, Claudia, Walker, Rachel, Lin, Frances, Roberts, Shelley and Chaboyer, Wendy (2018). Quality appraisal of clinical guidelines for surgical site infection prevention: a systematic review. PLoS One, 13 (9), e0203354. doi: 10.1371/journal.pone.0203354
We respect their autonomy and dignity, but how do we value patient-reported experiences?
Bull, Claudia, Byrnes, Joshua and Mulhern, Brendan (2018). We respect their autonomy and dignity, but how do we value patient-reported experiences?. MDM Policy and Practice, 3 (2), 238146831880745. doi: 10.1177/2381468318807458
Patient-centred care to improve dietetic practice: an integrative review
Sladdin, I., Ball, L., Bull, C. and Chaboyer, W. (2017). Patient-centred care to improve dietetic practice: an integrative review. Journal of Human Nutrition and Dietetics, 30 (4), 453-470. doi: 10.1111/jhn.12444
Hickman, I. J., Webb, L., Stack, A. A., Knight, B. A., Bull, C. F., Russell, A. W., Cotugno, J. D. and Ball, L. E. (2016). Prioritising patient-centred care in tertiary hospital outpatient services. Perspectives from patients with type 1 diabetes. Australian Diabetes Educator, 19 (4).
Chaboyer, Wendy, Thalib, Lukman, Harbeck, Emma, Coyer, Fiona, Blot, Stijn, Bull, Claudia, Noguiera, Paula and Lin, Frances (2019). Incidence and Prevalence of Pressure Injuries in Adult Intensive Care Patients: A Systematic Review and Metaanalysis. 43rd Australian and New Zealand Annual Scientific Meeting on Intensive Care and the 24th Annual Paediatric and Neonatal Intensive Care Conference, Adelaide, SA Australia, 11-13 October 2018. Philadelphia, PA United States: Elsevier. doi: 10.1016/j.aucc.2018.11.008