Dr Faith Ong

Senior Lecturer

School of Business
Faculty of Business, Economics and Law
+61 7 344 33203


Dr Faith Ong's research interests lie in the role of tourism, hospitality and events as tools of social change. In particular, she focuses on inclusivity for marginalised communities in events and tourism. Her belief in the social contributions of tourism formed the basis of her PhD thesis on volunteer tourism, researching the potential of volunteer tourists to become keen contributors in their own community on return, exemplifying the ideals of global citizenship. Her Masters minor thesis was also on volunteer tourism, examining the inclusion of community consideration in volunteer tourism sending organisations' vision and mission statements. She has published in the areas of volunteer tourism, volunteerism, critical events, leadership and sustainability.

Faith is currently undertaking research on inclusivity at events relating to mobilities and LGBTIQ+ communities, exploring the signals of inclusion and exclusion at occasions that are meant to bring communities together. Furthermore, she continues to work in areas related to volunteering and sustainability, both in tourism and events.

Research Interests

  • Inclusivity in events and tourism
  • Volunteers and volunteering
  • Sustainability in events


  • Doctor of Philosophy, Victoria University


View all Publications


  • Doctor Philosophy

  • Doctor Philosophy

  • Doctor Philosophy

View all Supervision


Book Chapter

  • Lockstone-Binney, Leonie and Ong, Faith (2023). The sustainable development goals: the contribution of tourism volunteering. A Sustainable Tourism Workforce. (pp. 279-296) London: Routledge. doi: 10.4324/9781003435457-16

  • Ong, Faith, Vorobjovas-Pinta, Oscar and Lewis, Clifford (2023). LGBTIQ + identities in tourism and leisure research: a systematic qualitative literature review. Gender and Tourism Sustainability. (pp. 21-44) London: Routledge. doi: 10.4324/9781003329541-3

  • McGrath, G. Michael, Blaer, Madelene, Ong, Faith, Lockstone-Binney, Leonie, Wilson-Evered, Elisabeth and Whitelaw, Paul (2022). Simulations in e-tourism learning and management. Handbook of e-Tourism. (pp. 1851-1870) edited by Zheng Xiang, Matthias Fuchs, Ulrike Gretzel and Wolfram Höpken. Cham, Switzerland: Springer International Publishing. doi: 10.1007/978-3-030-48652-5_48

  • Ong, Faith (2021). Glocal citizenship: lofty ideals in regional space. The Routledge handbook of volunteering in events, sport and tourism. (pp. 434-443) edited by Kirsten Holmes, Leonie Lockstone-Binney, Karen A. Smith and Richard Shipway. Abingdon, Oxon, United Kingdom: Routledge/Taylor and Francis. doi: 10.4324/9780367815875-40

  • Lockstone-Binney, Leonie and Ong, Faith (2019). Event studies: progression and future in the field. The study of food, tourism, hospitality and events: 21st-century approaches. (pp. 37-46) edited by Sue Beeton and Alison Morrison. Singapore, Singapore: Springer Nature Singapore. doi: 10.1007/978-981-13-0638-9_4

  • Fang, Marcela and Ong, Faith (2019). Student leadership development. The study of food, tourism, hospitality and events: 21st-century approaches. (pp. 191-202) edited by Sue Beeton and Alison Morrison. Singapore: Springer Nature Singapore. doi: 10.1007/978-981-13-0638-9_17

Journal Article

Conference Publication

  • MacInnes, Sarah, Ong, Faith and Chien, P. Monica (2021). The role of habit in tourist behaviour. The Council for Australasian Tourism and Hospitality Education (CAUTHE) Annual Conference, Online, 9-12 February 2021.

PhD and MPhil Supervision

Current Supervision