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Transforming Primary Healthcare Service Delivery: A Digital-Human Approach (2023–2026)

Abstract:
This project aims to address the urgent need for a transformational shift in thinking and actions in primary healthcare service delivery. Primary care clinics, the front door of Australia's healthcare, are under considerable strain. By using a four-phase mixed methodology design across four Australian states, this project expects to generate a national evidence-based framework which takes a dual approach combining the use of digital technology with humanness. Expected outcomes include the development of an Australian-first evidence-based digital resource kit, including two new tools, and a new co-designed roadmap to better facilitate this important change journey to enhance patient experience, employee wellbeing and clinic performance.
Grant type:
ARC Linkage Projects
Researchers:

  • Professor Janet McColl-Kennedy

    Professor
    School of Business
    Faculty of Business, Economics and Law
    Professor
    School of Business
    Faculty of Business, Economics and Law
    of UQ Business School
    School of Business
    Faculty of Business, Economics and Law

  • Professor Lisa Hall

    Professor
    School of Public Health
    Faculty of Medicine
    Professor
    School of Public Health
    Faculty of Medicine
    Director of Teaching and Learning o
    School of Public Health
    Faculty of Medicine

  • Professor Damian Hine

    Professorial Research Fellow
    Queensland Alliance for Agriculture and Food Innovation

  • Associate Professor Christoph Breidbach

    Associate Professor
    School of Business
    Faculty of Business, Economics and Law
    Associate Professor
    School of Business
    Faculty of Business, Economics and Law
Funded by:
Australian Research Council