Transforming Primary Healthcare Service Delivery: A Digital-Human Approach (2023–2026)
- Abstract:
- This project aims to address the urgent need for a transformational shift in thinking and actions in primary healthcare service delivery. Primary care clinics, the front door of Australia's healthcare, are under considerable strain. By using a four-phase mixed methodology design across four Australian states, this project expects to generate a national evidence-based framework which takes a dual approach combining the use of digital technology with humanness. Expected outcomes include the development of an Australian-first evidence-based digital resource kit, including two new tools, and a new co-designed roadmap to better facilitate this important change journey to enhance patient experience, employee wellbeing and clinic performance.
- Grant type:
- ARC Linkage Projects
- Researchers:
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Professorial Research Fellow
Queensland Alliance for Agriculture and Food Innovation -
Associate Professor
School of BusinessFaculty of Business, Economics and Law
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- Funded by:
- Australian Research Council
